This article will be updated on an ongoing basis to try and inform of any major changes too Zoom that may affect our clients. Please feel free to bookmark this page and review it often. Remember to always hit refresh to make sure you are getting the latest version. Newest information will be at the top of the article.

Please also refer to the following :

Zoom - Checking you have the latest version.


Current Release

September 28, 2020 version 5.3.1 (52877.0927)

Resolved Issues

  • Resolved issue with a subset of users losing Starred contacts and having issues with searching users
  • Minor bug fixes

Previous Releases

Note: The information in the past release notes may have been superseded by subsequent release notes. Please review all current release notes carefully.

September 21, 2020 version 5.3.0 (52651.0920)
Download type: Manual

New and enhanced features

  • General features
    • Calendar Integration sync improvement
      Deleting a meeting in the desktop client will now delete the calendar event on the synced calendar, if write permission is given.
    • Enhanced Edit Country interface when scheduling
      Adjusting the dial-in countries included in a meeting’s invite when scheduling is now enhanced to make adding, removing and reordering countries easier.
    • Enhanced integration with Outlook client
      The Zoom desktop client integration with the Outlook client now provides the option to sync your Zoom status and profile picture to Outlook.
    • Studio Effects
      Users can now apply eyebrows, mustache and beard, and lip color filters as part of their video appearance. This feature is currently in beta.
    • Enhanced scheduling with default settings
      Scheduling a new meeting will always check the user’s web settings and use those as the default. Any changes from the default will be saved for that meeting only.
    • Additional MSI/GPO Options 
      • Spotlight Self when speaking - zPolicy_EnableSpotlightSelf
      • Display up to 49 participants per screen in Gallery View - zPolicy_Enable49Video
      • Remind me () minutes before my upcoming meetings - zPolicy_EnableRemindMeetingTime
      • Default video rendering method
  • Meeting/webinar features
    • Roll-up Closed Captioning
      Closed captioning will now roll up as new captions are added. Users can also move through captioning by dragging the text.
    • Virtual Background not compatible explanation
      When you are unable to use the virtual background feature, the desktop client will provide clarification, for example, the i7-5500U processor is not currently compatible with this feature.
  • Meeting features
    • Self-select Breakout Room
      The host can now create breakout rooms with the option for participants to self-select which breakout room they would like to join. If enabled, participants can move freely between breakout rooms, without needing the host’s help. Both the meeting host and participants need to be on Client 5.3.0 or later to self-select Breakout Rooms. 
    • Share files with Microsoft SharePoint
      Attendees can now share files from SharePoint directly through in-meeting chat.
  • Chat features
    • Hide chat bots in IM list
      Users can hide chat bots deployed by their admin they do not have use for.
    • Right-click menu for links in IM chat
      Right-clicking a link will now display a menu, providing options to copy or open the link.
    • Improved image preview and image viewer
      Images sent in IM chat integrate better with sent text, and images will open within the Zoom desktop client’s new image viewer.
    • Enhanced Link Preview
      Zoom meeting links will now show more details, such as meeting name, ID, start time, Join button, and meeting duration when done.
    • Enhanced Search
      Desktop users can filter by Order, Sent by, and date filters for file search. Mobile users can filter by Order for file search. All image search results will display as thumbnail previews. Channel and contact results will also be split into their own categories. Users can also clear the list of recent searches. 
    • Mark as Unread for images and files
      Transferred files and images can also be marked as unread.

Resolved Issues

  • Resolved issue with Breakout rooms not following main session’s settings/restrictions
  • Resolved issue with some webinar chats not being saved
  • Resolved an issue where some users joined a meeting with the previously signed-in account’s profile picture
  • Resolved an issue with keyboard focus shifting away from CC input when host performs certain actions
  • Resolved issue with chat messages being copyable in HIPAA compliant meetings
  • Resolved issue with voicemails not able to be retrieved on desktop client
  • Resolved issue when updating client 5.0 via MSI, but Zoom is defaulting to previous version 
  • Resolved issue with View More Settings option in client not routing to customer’s vanity page, if logged in via SSO 
  • Resolved issue with untrusted security warnings not providing more details
  • Minor bug fixes

16/08/2020 (Zoom Rooms)

Important Reminder: Please ensure your Zoom Rooms and Controllers are running versions 5.0.5 or above by August 16, 2020. Zoom Rooms and Zoom Rooms Controller version 5.0.5 will be released on July 5. This minimum version is required for the room to function, because enhanced encryption between rooms and controllers will be required on this date 

For further information see this article on Zoom.

Some iPads may not have updated automatically please update manually through the App Store. Please call us or log a ticket if you require assitance.


As of the 27/09/2020 new enforcement rules for passcode or waiting room will kick in. Please read the Zoom article linked below for in detail information.

FAQ Meetings Waiting Room and Passcode Requirements, September 27, 202


Important Reminder: you will need to update to version 5.x as soon as possible as there has been some changes to enforce End-to-End encryption among others that requires the updated version of the client. The update will be enforced by 30/05/2020


Changes to existing features

  • Enhanced privacy design in contact details and user profile page
    Personal information, such as email address, personal meeting ID and phone number, will be partially masked with asterisks (*). Full details will only be shown when the user explicitly clicks on the “show” option.

Resolved issues

  • Minor bug fixes


New and enhanced features

  • Support for setting to disable Personal Meeting ID (PMI)
    Client version 5.0.1 will support the web setting to disable the use of Personal Meeting ID (PMI). This web setting will be released on May 3, 2020.

Resolved issues

  • Minor bug fixes


Version 5 of the Zoom app was release for Desktop and Zoom Room with Mobile Devices soon to come.

I'm sharing the information received from Zoom wich details the changes on version 5.

Important: you will need to update to version 5 as soon as possible as there has been some changes to enforce End-to-End encryption among others that requires the updated version of the client. The update will be enforced by the end of the month and older version will seize to function.

For instructions on how to update please check out our article on updating Zoom.

Subject: What's New at Zoom - 5.0 is Here!


Our CSM team is communicating to customers today with some key details regarding our latest release - Zoom 5.0!  Below is the content, please leverage to update RedFish Technologies customers on what's coming in Zoom 5.0.

For more information on our latest enhancements, please reference and subscribe to our ‍Release Notes‍

On May 30th, 2020, Zoom will enable GCM encryption across the entire Zoom platform, providing increased protection for meeting data. After May 30, 2020, all Zoom clients on older versions will receive a forced upgrade when trying to join meetings as GCM Encryption will be fully enabled across the Zoom platform. Please begin updating all your clients to Zoom 5.0 now. Zoom admins, visit our 5.0 IT administrator page for more detailed instructions on updating your endpoints to ensure they will be able to support GCM encryption once we cutover on May 30.

Report a User Feature
Meeting hosts and co-hosts can report a user in their meeting who is misusing the Zoom platform. Found in the Security icon, the option sends a report to Zoom’s Trust & Safety team for review. The report can include a specific offense, description, and optional screenshot. The Report a User function is on by default but can be turned off at the account, group, and user level in the Zoom web portal.

Leaving/Ending Meeting Enhancements
With this new UI update, hosts can clearly decide between ending or leaving a meeting. If the host leaves, they can now easily select a new host and have the confidence that the right person is left with host privileges. The host will now be required to assign a new host when leaving the meeting. Additionally, the pop-up message asking if the host would like to leave or end the meeting will now be displayed by the Leave button.

Setting to Allow Sharing of Cloud Recordings
Account owners and admins can enable or disable shared cloud recordings to prevent users from sharing their cloud recordings. This setting is available for individual recordings and at the account, group, and user level and can be locked at the group or account level.

Add Expiration Date for Shared Cloud Recordings
Users can now choose to expire the link for a cloud recording after a set number of days or on a custom date. This setting is available for individual recordings and at the account, group, and user level and can be locked at the group or account level.

Minimum Password Length of 6 Characters for Meeting and Shared Recording Passwords
The minimum password length for both meeting and shared recording passwords will now be 6 characters.

Profile Picture Control
Account admins and hosts can disable the ability for participants to show their profile picture and also prevent them from changing it in a meeting.

Show the Connected Data Center
Users can see which data center they are connected to by clicking on by clicking on the info icon at the top left of the client window.

Select Data Center Regions when Scheduling a Meeting
Users can now select which data center regions they would like their in meeting traffic to use when scheduling a meeting.

[Breaking API Changes] New Password Requirements
This new setting allows account owners and admins to set meeting password and recording password requirements (on the account settings page). This change will affect the below API endpoints if your current meeting or recording passwords do not follow the new password requirement settings if enabled.

POST /users/{userId}/meetings
PATCH /meetings/{meetingId}
PATCH /webinars/{webinarId}

PATCH /meetings/{meetingId}/recordings/settings

For more information, please visit and subscribe to our Blog or register to our “Ask Eric Anything” weekly webinar.


There has been quite a few changes the in the last few weeks, and since most you received training. 

  • Meeting ID number length has been doubled  to reduce the possibility of random Zoom Bombing.
  • Mute will now operate as follows: a host will be able to Unmute a participant when they first come in to a meeting or when the Host has muted them. If the participant muted themself they will not be able to unmute them, they can request the unmute and the participant will get a pop up notifying of this and they can choose to unmute or not.
  • I have been disabling by default document sharing by non-hosts. This is a recommendation from Zoom to avoid accidental sharing of private information by inexperienced participants. Host and co-hosts can still share. So be aware of who you give host privileges too and make sure they are informed of that they don't inadvertantly reveal privileged or private information.
  • You may have noticed a new Shield icon on the desktop